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Refund Policy

Draft, last updated 2026-09-27

Building and previewing your wedding site on MadeForWedding is free. You only pay when you publish: $99, one time per wedding, not a subscription. Payments are processed by Stripe. We will never charge you again automatically.

Full refund if you never published

If you ask within 14 days of your purchase and your site has never been published, we will refund the full amount. No reason needed.

After publishing, or after 14 days

Once your site has been published, or more than 14 days have passed since purchase, we look at refund requests case by case. If something on our side kept your site from working as described, we want to make it right, so please tell us what happened.

How to ask for a refund

  • Email hello@madeforwedding.com from the email address on your account, or include it in your message.
  • Tell us your site address (for example, yourname.madeforwedding.com) and, if you like, why you are asking.
  • Approved refunds go back to your original payment method through Stripe. They usually appear within 5 to 10 business days, depending on your bank.

What happens to your site

If we refund a published site, we may unpublish it. Your draft and guest list stay in your account unless you ask us to delete them, as described in our Privacy Policy.

Questions

Please contact us before filing a dispute with your bank. We usually resolve things faster directly. This policy is part of our Terms of Service.

Effective date: 2026-09-27.